Privacy Policy

Effective Date: 12 July 2025

At Shearwater, we value your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or interact with our website at www.shearwater.co.za.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

Personal Information:
This includes information you voluntarily provide to us via contact forms, email enquiries, or other interactions such as your name, email address, phone number, and company details.
Non-Personal Information:
We may automatically collect certain technical data when you visit the site, such as your IP address, browser type, operating system, pages viewed, and browsing actions via cookies and analytics tools.

2. How We Use Your Information

We use your information to:

Respond to your enquiries or requests
Provide you with relevant information about our services
Improve our website and service offering
Maintain accurate internal records
Comply with any legal obligations

We will not sell, lease, or distribute your personal information to third parties unless we have your permission or are legally required to do so.

3. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your computer’s hard drive that help us analyse web traffic and improve functionality.

You may choose to accept or decline cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

4. Information Security

We take reasonable technical and organisational precautions to prevent the loss, misuse, or unauthorised access of your personal information. However, no internet-based service is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their privacy policies when visiting those sites.

6. Your Rights

In accordance with POPIA, you have the right to:

Access the personal information we hold about you
Request corrections to any inaccurate or outdated information
Object to the processing of your personal data in certain circumstances
Request the deletion of your personal information where legally permissible

To exercise any of these rights, please contact us using the details below.

7. Changes to This Policy

We reserve the right to amend this Privacy Policy from time to time. Any updates will be posted on this page, and your continued use of the website will signify your acceptance of these

8. Contact Us

If you have any questions about this Privacy Policy or the way we handle your personal information, please contact us at:

Email: info@shearwater.co.za
Phone: +27021 135 6463
Website: www.shearwater.co.za